Not everyone has a Microsoft Exchange, Gmail, Yahoo, AoL, Hotmail or MobileMe email account. It’s for this reason then when setting up an email account on your iPhone, iPad or iPod Touch, that there is an ‘Other” option. Some companies and people will have to use this step to set up an email account as I have had to do for my work.
Now, setting up an email account manually is pretty easy and sometimes you’re lucky enough that when you type the details in, on the iPhone, iPad or iPod Touch, that it picks up the settings automatically and BOOM you have your email account set up. In most cases, you will have to go find your settings for your email. This means speaking to your IT people/mail administrator, or checking on your email program like Microsoft Outlook, Thunderbird or something like that. As I use Microsoft outlook, I will show you how to find the settings for your mail there and then how to set up the email on your iPhone, iPad or iPod Touch. The steps are basically the same, but the screen will look a little different from iPhone or iPod Touch to that of the iPad, So I will add the screenshots of both.
Also, the steps for iPhone and iPod touch are virtually identical and therefore I won’t be posting pics of the iPod touch screen during the process and it’s steps will fall under the “iPhone Steps” section 🙂For this you will need the following:
- An email address
- Access to your desktop computer / laptop
- Incoming Mail Server Settings
- Outgoing Mail Server Settings
- Email account “User name”
- Internet connection or WiFi connection
How To Manually Set Up Email Account On iPhone, iPad or iPod Touch
Finding my Email Settings in Outlook
Make sure Outlook is open,your screen should look a little something like this:
Then look to the top left of the screen for the “Tools” option and then select “Account Settings” as shown below. I want to set up the account for purposes of this article email address on my iPhone, so I’ll click on it and then click change…
After You have clicked on “Account Settings,” you will see the following screen. Select the account which settings you want and click on “Change,” as shown below:
Once you have clicked on “Change,” the screen below will come up. Now for the purposes of this exercise, I specially made an email address, so don’t try use these setting, because they won’t work!
Right, so getting back to the getting the settings. From these settings you will want to make a note of the following settings:
- Email address
- Incoming Mail Server
- Outgoing Mail Server
- User Name
- You will also need your password, but this you won’t be able to read off here, and copying and pasting it won’t help.
Once you have gotten the above mentioned settings, click on “Cancel” and then click “Close” on the screen behind it. and then get out your iPhone, iPad or iPod Touch…
On your Home Screen, which should look a little something like the picture below, click on “Settings.” Or, find where your “Settings” icon is and tap it.
(I will add iPad Screenshots soon, but the steps are the same. You’re screen will just look a little different)
Once you have opened Settings, look for “Mail, Contacts, Calendars” and tap on it.
Next, the screen to choose your type of mail account will come up. Considering that the account I’m showing you how to set up is non of the those shown on-screen, we’ll scroll down and tap the “Other” option:
Considering we’re setting up an email account, tap on “Add Mail Account” next
Fill in the email account details on the next screen. This is the your name, email address, and password:
You can change the “Description” if you want to. This won’t have any impact on the email account settings and is only for your purposes if you have more than one email account setting up or want to change it, as I have:
Once you have done this, tap on “Next.” you will notice the screen saying that it is “Looking Up Account Details”
You will see 2 options for the mail settings next too. These are “POP” and “IMAP.” You can choose either of these, as they are different email retrieval types. POP(aka POP3) will download the mail to the device and if deleted will delete the mail off the mail server. IMAP will download the mail to the device and if deleted, there will still be a copy of the mail on the mail server. Either of these are the correct option. If you are unsure use the same settings as set in Outlook or your email application on your PC.
Next, use the “Incoming Mail Server,” “User Name” and “Outgoing Mail Server” settings you got from Outlook/your email program on your PC to fill into the corresponding sections on the next screen, as shown below:
Outgoing Mail Server settings:
Once you have filled in all the details, tap on Next and wait for the account verification process to complete. The completed account settings page should look something like:
Once this this is completed, you will see tick’s next to all the fields showing the account settings are correct and the setup is complete. The image below shows this just as the screen is moving across to the screen that will come up in the next step.
Next you can choose whether or not you want “Notes” on the device to be linked and synced with this account. If so, tap on the “Off” slider to switch it on. I don’t want to link Notes to this account, so I left it off, and left “Mail” set to on. Once you have done this, Tap on “Save”:
Once you have done this, you will see the email account added tot he accounts list as shown below. This means that the account has been successfully set up and ready to use:
Your email account has been successfully set up!
Below are 2 email account setup issues that may come up and what to do if they arise.
1. “Cannot Connect Using SSL”
What To Do:
“SSL” is a secure connection method. This is not specifically necessary. If this error message come us, you can try one of 2 things.
a) Tap on “Yes”. If the error comes up again, tap on “No.”
b) Considering though that the error message says that it “Cannot Connect Using SSL,” would mean that it can’t connect with that method and therefore choosing “No” is the better option.
In my opinion, option B is the better option of the 2.
2. “Cannot Verify Server Identity”
What To Do:
This error would come up if Apple isn’t familiar with the specific mail server. Here I strongly suggest the following method:
1. DO NOT tap on “Continue”
2.. Tap on “Details”. Tapping on “Details” will bring up the following screen:
3. Tap on “Accept.” This just confirms that the mail server is safe and fine for use.
Always remember, give a jackass an education and you’ll have a smartass!